Terms of Service

Service provider

Ksenia Redon, trading as ACID CHERRY [TO BE COMPLETED: exact legal form]

SIRET

[TO BE COMPLETED — 14-digit SIRET number]

Registered office

Paris, France [TO BE COMPLETED: full postal address]

Contact

contact@acidcherry.com

Publication director

Ksenia Redon

ACID CHERRY provides brand strategy consulting: positioning, brand platforms, narrative strategy, identity and editorial support. The precise scope of each engagement (deliverables, timeline, contacts) is set out in the corresponding proposal or service agreement, which prevails.

ACID CHERRY is bound by an obligation of means. Indicative timelines are given as estimates unless expressly agreed as firm; any delay may not give rise to termination or damages without prior written agreement.

1. Initial exchange and, where applicable, a free audit or diagnostic.
2. A proposal setting out the scope, deliverables, timeline and fees.
3. Acceptance of the proposal (electronic signature, written acceptance or purchase order) and, if provided for, payment of the initial deposit.
4. Kick-off upon receipt of the acceptance and the deposit.

Fees are those stated in the proposal. Unless otherwise stated, prices are exclusive of tax. Payment is made by bank transfer or, where offered, by card through the Stripe platform; card details never pass through our servers.

• A deposit may be required at order (typically 30–50% of the total amount).
• Unless otherwise stated, invoices are payable within 30 days of issue.
• Any late payment entitles ACID CHERRY, automatically and without prior notice, to late payment interest at the prevailing statutory rate together with the fixed €40 recovery fee (Article L. 441-10 of the French Commercial Code), without prejudice to the right to suspend the engagement.

The client agrees to provide, within the agreed timelines, the information, documents, access and approvals needed to perform the engagement, to appoint a contact with decision-making authority, and to guarantee the accuracy of the materials provided. Any delay attributable to the client may result in an equivalent shift of the timeline, without liability on the part of ACID CHERRY.

Subject to full payment of all amounts due, ACID CHERRY assigns to the client the proprietary rights in the final deliverables specifically created under the engagement, to the extent set out in the proposal (territory, duration, media).

• ACID CHERRY retains ownership of its methodologies, frameworks, tools, know-how and pre-existing materials, licensed to the client on a non-exclusive basis.
• Third-party elements (fonts, visuals, licensed tools) remain subject to their own licence terms.
• Unless the client objects in writing, ACID CHERRY reserves the right to reference the engagement and to present the deliverables in its own communications and portfolio, after delivery.

Each party agrees to keep strictly confidential any information disclosed by the other party that is identified as confidential or that would reasonably be understood to be so, and to use it only for the purposes of the engagement. This obligation applies throughout the engagement and for three (3) years after its end.

ACID CHERRY shall not be liable for indirect damages (loss of revenue, loss of clientele, reputational harm, etc.). Its total liability, all causes combined, is limited to the amount of fees actually received for the engagement giving rise to the damage. The client remains fully responsible for the content of the materials and information it provides.

Where one party commits a serious breach of its obligations that is not remedied within fifteen (15) days after formal notice has been given, the other party may terminate the engagement automatically, without prejudice to any damages. Where the engagement is terminated at the client's initiative, work already performed and commitments already made with subcontractors remain due.

Neither party shall be liable for a failure caused by an event of force majeure within the meaning of Article 1218 of the French Civil Code. The prevented party shall notify the other as soon as possible; performance is suspended until the event ends. If the impediment continues for more than thirty (30) days, either party may terminate the engagement without compensation.

Personal data processed in the context of the client relationship is described in our privacy policy, which sets out the purposes, legal bases (GDPR), retention periods and your rights.

These Terms are governed by French law. The parties agree to seek an amicable resolution before taking any legal action. Failing an amicable agreement within thirty (30) days and, for consumer clients, after referral to the competent consumer mediation body pursuant to Article L. 612-1 of the French Consumer Code, disputes shall fall within the jurisdiction of the competent courts of Paris [TO BE COMPLETED: jurisdiction clause according to the client base].

ACID CHERRY may update these Terms at any time. The version applicable is the one published on this page at the date of the order. Any new version is flagged by updating the date at the top of the document.